Delete your KADER account and data
Request deletion in the app or by email, including after uninstalling it.
LEGEND Group · Updated 7 October 2026Email an account deletion requestoffice@legend-group.net
Request by email
Email office@legend-group.net with the subject “Delete my KADER account”. Include the registered phone number and whether you have a customer or provider account. Clearly request deletion of the account and its associated data. Do not include a password, verification code or identity document in the initial message. LEGEND Group handles the request and verifies ownership before acting.
Request in the app
Open the account section, choose “Delete account”, read the explanation and confirm. The request is submitted from a verified session and account use is disabled. If you cannot sign in or have uninstalled the app, the email above remains available to start your request. Opening this page alone does not submit a request.
Data covered by deletion
The request covers sign-in, profile and phone data, location, images, verification documents and messages associated with the account, except where retention is necessary for outstanding rights. Account media is reviewed and unnecessary data is deleted or de-identified. Uninstalling the app does not automatically perform these steps.
Open requests and retained records
Work in progress, disputes or financial obligations may delay settlement of their related records. Only necessary dispute evidence and financial records are retained with restricted access; this retention does not reactivate your public account. Operations explains what will be deleted, what must be retained, why and for how long in your case, and communicates the outcome through a verified contact channel.